President of Compechek Market Research
Peter Kmyta is the founder of ASK LISTEN RETAIN – a tool for our corporate customers to receive and then systematicly work with their customer feedback.
Peter’s background in the tech industry brings the latest advances in customer feedback technologies to his company and product offerings. With 25 years in business, Peter understands that quality customer service is key to future business growth. In today’s social media environment with the risk of poor customer service experiences going viral on the web, businesses need to listen to their customers needs and concerns more than any other time in the business world.
When the processes outlined in ASK LISTEN RETAIN are followup, Peter’s clients get the most out of every customer feedback given, either positive or negative. The processes help bring detractors of a business, into being promoters by customer communication and building of management and customer relationships.
Peter’s goal is to help improve the bottom line of each of his corporate clients through improved customer experiences and relationshps.