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Tag - Client Satisfaction Survey

1
Apr

Putting Customer Satisfaction Surveys To Work!

What do we mean when we talk about analyzing consumer satisfaction survey data and putting it to work?   Well, as an example, here’s what you SHOULD expect from an effective CUSTOMER SURVEY AND RETENTION system that: Takes customer input from whatever sources are available  —  telephone surveys, in-store or on-line questionnaires, mobile apps  —  …

19
Sep

Sticking With It Part 2

The subject is sticking with it when you’re dealing with a tough job that you really don’t want to have to tackle – like talking to unhappy customers and resolving their problems. Compechek’s ASK-LISTEN-RETAIN system is designed to make sure that that kind of difficult task does get handled, and that it gets handled the …