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Tag - customer satisfaction survey questions

1
Apr

Putting Customer Satisfaction Surveys To Work!

What do we mean when we talk about analyzing consumer satisfaction survey data and putting it to work?   Well, as an example, here’s what you SHOULD expect from an effective CUSTOMER SURVEY AND RETENTION system that: Takes customer input from whatever sources are available  —  telephone surveys, in-store or on-line questionnaires, mobile apps  —  …